Meet Our Staff
Compliance Alliance
Scott Daugherty
President
Scott Daugherty is President of Compliance Alliance, where he leads Compliance Hub, Virtual Partners, and Assurance Services. He played a key role in the company’s launch in 2011. Before that, he joined the Texas Bankers Association in 2003, focusing on legal and compliance support. A frequent speaker on banking regulations, Scott is regularly consulted by banks, regulators, and legislators, and has written for leading industry publications across the country.
Chance Williams, CRCM, CBAP, CCBCO
Executive Vice President and Chief Growth Officer
Chance Williams is Executive VP and Chief Growth Officer at Compliance Alliance. With 15+ years in compliance and audit roles, he’s worked closely with banks under enforcement action to strengthen their compliance programs. Chance leads C/A’s growth strategy, program development, and client relations. He’s active nationwide at banking events and contributes regularly to industry publications. He holds CRCM, CBAP, and CCBCO certifications and has served on key bank committees throughout his career.
Brittney Stacey
Director of Executive Operations
Brittney Stacey is Director of Executive Operations at Compliance Alliance. She began her career at a community bank in Louisiana, managing deposits, lending, and teller operations. After a stint in real estate in Austin, she joined C/A’s membership team and rose to her current role. Brittney oversees member services, admin ops, business platforms, and key projects. She also liaises with ownership partners and serves on the marketing committee to support brand growth and product development.
Thomas Calvillo
Sales Executive
Thomas Calvillo is a Sales Executive at Compliance Alliance, where he connects with members nationwide to guide them through the Bankers Alliance single-vendor solution. A Texas A&M graduate, Thomas began in customer service and tech support before moving into sales. He has worked with government agencies, colleges, and large residential groups. Now based in Austin, he helps manage key business relationships and supports the growth of new markets as Bankers Alliance expands its offerings.
Justin O’Neal
Sales Executive
Justin O’Neal is a Sales Executive at Compliance Alliance. He holds a Psychology degree from Texas A&M University and began his career as a bank teller at First Security State Bank, gaining hands-on experience in banking operations. After roles in behavioral health and manufacturing, Justin discovered his passion lies in supporting community banks. Today, he helps connect banks with the full suite of Compliance Alliance products and services, driven by a strong commitment to the industry.
Alycia Hinojos
Operations Coordinator
Alycia Hinojos is the Operations Coordinator at Compliance Alliance. She began her career in healthcare before transitioning to administrative roles in Charlotte, NC, and later in Austin, TX, where she worked in the automotive industry. Alycia brings strong organizational skills and energy to the C/A team, supporting client relations, internal operations, vendor management, and back-office processes. Her diverse background makes her a valuable asset in ensuring smooth day-to-day operations.
Marianna Modesto
Administrative Assistant
Marianna is an Administrative Assistant at Bankers Alliance, supporting the back office team. She holds a BBA in Business Management from Texas State University and brings enthusiasm and skill to daily operations. Passionate about learning and professional growth, Marianna actively participates in educational and networking opportunities. Outside of work, she enjoys time with friends and family, exploring new restaurants, attending concerts, and taking her dog to Zilker Park.
Royce Price
Producer
Royce Price, CCBTO, CCBIA, is Producer & Video Coordinator for Compliance Hub. With a background in television as an Engineering Manager, Royce also brings experience in banking operations, education, and technology. He has coordinated large-scale training and data broadcasts, including live and pre-recorded events. Since 2020, he’s played a key role in Compliance Hub’s livestreams and hybrid events. His broad tech expertise, including cybersecurity, makes him a versatile and essential part of the team.
Compliance Hub
Victoria E. Stephen, JD, CRCM, CCBCO, SWGSB Class LXVI
Executive Vice President and General Counsel
Victoria E. Stephen is Executive VP and General Counsel at Compliance Alliance. Since 2015, she has led the hotline team, developed products, directed trainings, and helped launch ACCESS magazine and the C/A website. She’s a frequent speaker and contributor to banking publications. Victoria holds a BBA in Finance from UT McCombs and a JD from UT Law. A licensed Texas attorney with CRCM, CCBCO, and SWGSB credentials, she’s advised top U.S. banks on regulatory risk, compliance programs, and enforcement remediation.
Erin Busse, JD
Vice President and Deputy General Counsel
Erin is Vice President and Deputy General Counsel at Compliance Alliance. She holds degrees in Psychology and English from Loyola University New Orleans and earned her JD from Saint Louis University School of Law. Erin began her legal career in family law and estate planning, developing a passion for financial clarity and long-term planning. At C/A, she applies her expertise in business law, estate planning, and asset management. Erin is also one of C/A’s featured authors, contributing thought leadership to key compliance topics.
Carol Ann Warren, JD, MBA
Assistant Vice President and Associate General Counsel
Carol Ann Warren, JD, MBA, is Assistant VP and Associate General Counsel at Compliance Alliance. She earned her Finance degree cum laude and completed a joint JD/MBA at Mississippi College, receiving Best Paper Awards in Securities Regulation and ESI. Carol Ann began her legal career at the Mississippi Insurance Department, where she developed a passion for regulatory guidance. A featured ACCESS magazine author, she brings expertise in business law, insurance, and securities. She’s licensed in MS, TN, and TX.
Theo Kelly, JD, MBA, CCEP
Associate General Counsel
Theodore “Theo” Kelly supports Compliance Hub at Compliance Alliance. He holds degrees from The Ohio State University, Franklin University (MBA), and Capital University Law School (JD). A U.S. Marine Corps veteran and former National Guard MP Platoon Leader, Theo has led compliance for a Fortune 500 company and worked at the world’s largest bank. He’s committed to advancing regulatory compliance and writes on emerging tech in law, risk, and compliance. He’s also a featured C/A author.
Brett Goodnack, JD, CAMS
Compliance Advisor
Brett Goodnack, JD, CAMS, is Associate General Counsel for Compliance Hub. He holds a law degree from Duquesne University, where he earned the Hascall McKinney Award, and a B.S. in Crime, Law, and Justice from Penn State. Brett brings 10+ years of experience in due diligence and risk mitigation, including roles in trust administration and governance consulting. He previously served as Associate Director for a global investment bank in AML and KYC. Brett is also a featured author for Compliance Alliance.
Elizabeth Holtrop, CCBCO, CBAP
Compliance Advisor
Elizabeth, CCBCO, CBAP, is a Compliance Advisor on the Compliance Hub team and leads C/A's Compliance Minutes. Her banking background includes trust ops, mortgage lending, and community bank compliance. She previously supported compliance for a bank holding company, focusing on lending regulations and serving as alternate BSA/AML/OFAC officer. Elizabeth holds a BA from Huntington University (summa cum laude) and CBAP and CCBCO certifications. She’s also a featured author for Compliance Alliance.
Karl Nelson, CRCM
Compliance Advisor
Karl Nelson, CRCM, serves as Compliance Advisor for Compliance Hub. Karl holds a Bachelor’s degree of Science with a concentration in Business Management from the University of Alabama at Birmingham. Similar to many at Compliance Alliance, Karl began his career as a teller and served in compliance roles at banks of various asset sizes, which allowed him to observe various areas of the bank and build a solid foundational base in regulatory compliance, customer relations, and operations.
In his latest role, Karl served as a Compliance Officer at a community bank where his responsibilities included helping create the annual review schedule, conducting targeted reviews of compliance regulations, educating employees through compliance presentations/materials, and advising key stakeholders of current and emerging risks. His skillset includes streamlining processes, implementing robust controls/solutions, allowing the lines of business to be compliant while remaining operationally efficient. Karl is also one of C/A’s featured authors.
Roy Hall
Compliance Advisor
Roy Hall is a Compliance Advisor at Compliance Hub with a background in regulatory exams, advisory, testing, and quality control. He has served as an examiner at both state and federal levels and worked with top U.S. financial institutions through Big 4 regulatory advisory. Roy has led initiatives to enhance compliance frameworks, strengthen risk controls, and improve operations. He specializes in consumer protection regulations and audit management. Roy is also a featured author for Compliance Alliance.
Jacob Udanis
Compliance Advisor
Jacob Udanis is a Compliance Advisor at Compliance Hub. He holds a JD from Duquesne University and a B.S. in Biology from Allegheny College. Before joining Compliance Alliance, Jacob worked as a consumer compliance officer at a large financial institution. His background includes client onboarding, AML, and ensuring compliance across multiple banking business lines. He has also worked closely with regulatory agencies. Jacob is a featured author for Compliance Alliance.
Amy Hughes, CAFP
Compliance Advisor
Amy serves as Compliance Advisor for Compliance Hub. She brings nearly 20 years of community banking experience, and most recently served as BSA and Compliance Officer prior to joining Compliance Alliance. Her banking experience includes community bank compliance, BSA/AML/CFT, Operations, Internal Audit for both deposit and lending, and regulatory staff training schedules.
Like many of our Compliance Advisors, Amy has experienced many aspects of banking, starting as a teller, and then moving into Operations before becoming a BSA/Compliance Officer. Within these roles she has had the opportunity to work with bank examiners and third-party audit firms, and has been part of multiple system updates and validations. She is passionate about helping members understand the full scope of a law or regulation and making it easy to understand. She holds a CAFP certification and is dedicated to continuing to stay at the forefront of regulatory compliance within the banking industry.
Jefferson Sorley, Jur. M, CRCM
Director of Reviews and Products
Jefferson Sorley, Jur.M, CRCM, is Director of Reviews and Products at Compliance Alliance. With over a decade in financial compliance, he began his career at a Kentucky community bank and later worked as a consultant for top accounting firms. He also served as the first Compliance Officer for a multi-state mortgage startup. His expertise includes compliance program design, exam management, and regulatory research. Jefferson holds a Juris Master from FSU and the CRCM designation, and is a featured C/A author.
Steven Ross, CRCM
Compliance Officer
Steven Ross, CRCM, is a Compliance Officer at Compliance Alliance with 20+ years in banking and regulatory compliance. He began his compliance career with the OCC in 2006 and has held roles at banks ranging from $150M to $30B in assets. He holds a BBA in Management from Texas Tech and completed ABA’s National Compliance School. Steven has built and managed compliance programs, including policy development, training, and risk tools. He’s also a featured author for Compliance Alliance.
Svitlana Keeney
Compliance Officer
Svitlana Keeney is a Compliance Officer at Compliance Hub. She previously served as a compliance officer at a large financial institution, supporting wealth management and high-net-worth clients. Her work included compliance review of marketing and digital assets, policy development, training, and risk assessments. She’s contributed to initiatives in digital finance and AI. Svitlana is also a featured author and active community volunteer, supporting causes like the Special Olympics and Habitat for Humanity.
Jessica Lamoreux, JD
Director of Education
Jessica Lamoreux, JD, is Director of Education at Compliance Alliance. She earned her law degree magna cum laude from Case Western Reserve, where she was a law review editor, and holds a Political Science degree from Kenyon College. Licensed in Ohio, Jessica has worked in bankruptcy court, a debt collection law firm, a consumer lender, and as Director of Risk & Compliance at an SaaS startup. Her work focuses on compliance training and policy drafting. She’s a featured author and frequent speaker on regulatory issues.
Virtual Partners
Jill Newell, CPA, CRCM, FPAC
Executive Vice President of Virtual Partners
Jill Newell, CRCM, CPA, is Senior VP of Virtual Compliance Officer services at Compliance Alliance. With over a decade in financial services, she’s worked as a financial examiner and regulator. She graduated magna cum laude from Drexel University and earned her MBA from La Salle University. Jill ensures compliance with federal and state regulations, assesses institutional risk, and advises on strengthening policies and procedures. She is also a featured author for Compliance Alliance.
Wendy Sullivan, CIA, CRCM
Senior Vice President of Virtual Partners
Wendy Sullivan, CIA, CRCM, is Senior VP of Virtual Compliance Officer services at Compliance Alliance. With nearly 20 years in banking, she has worked with banks of all sizes to implement and audit compliance management systems. She holds an MBA and has a strong passion for supporting community banks. Wendy specializes in developing policies, navigating regulatory changes, and strengthening compliance through internal audit. Her well-rounded experience makes her a valuable asset. She is also a featured C/A author.
Jennifer Wyatt, CRCM, AAP
Senior Vice President of Virtual Partners
Jennifer Wyatt, CRCM, AAP, is VP of Virtual Compliance Officer services at Compliance Alliance with 25 years in banking. She holds a B.S. in Business Administration from Murray State University. Her background spans retail banking, deposit operations, ACH, BSA, and nine years as a Compliance Officer. Jennifer excels at working with senior management, directors, regulators, and departments across the bank. She is also a featured author for Compliance Alliance.
Jennifer Kirby, CRCM, JD
Vice President of Virtual Partners
Jennifer Kirby, CRCM, JD, is VP of Virtual Compliance Officer services at Compliance Alliance with over 25 years in financial services. She holds a BBA in Finance and a JD from St. Mary’s University School of Law. Jennifer began her career at a national bank in San Antonio and joined C/A in 2011. She performs ongoing compliance monitoring for community banks and conducts private flood insurance pre-close reviews. Her expertise bridges law and finance, and she is also a featured author for Compliance Alliance.
Merideth Rowland, CRCM, RMA
Vice President of Virtual Partners
Merideth Rowland, CRCM, RMA, is VP of Virtual Compliance Officer services with Virtual Partners. With over 30 years in banking, she began her career at a small East Texas bank while earning her B.A. and M.A. from Texas A&M. A graduate of the RMA Commercial Lending School, she was named one of Marquis Who’s Who in Banking and Finance in 2017. Merideth has served as SVP, BSA Officer, and Director of Loan Ops, working closely with regulators and auditors. Her expertise spans compliance, BSA/AML, CRA, Fair Lending, and operations. She is also a featured C/A author.
Tara Booth, CRCM
Vice President of Virtual Partners
Tara Booth, CRCM, is VP of Virtual Compliance Officer services with Virtual Partners. With 25+ years in banking, she has led compliance, risk, and audit functions, specializing in corporate governance and regulatory integrity. Tara excels in building compliance programs, assessing risk, and aligning processes with regulatory standards. A graduate of the ABA Stonier Graduate School of Banking, she brings deep operational insight. Tara is active in civic and nonprofit groups and is a featured author for Compliance Alliance.
Julie Damitz, CRCM
Vice President of Virtual Partners
Julie Damitz, CRCM, is a Virtual Compliance Officer with Virtual Partners. She brings over 25 years of experience in banking and financial services, working with institutions ranging from $500M to $554B in assets. Her roles have included lending, deposits, QA, and compliance. Julie has deep expertise in mortgage lending compliance, system onboarding, regulatory change management, risk controls, and third-party oversight. She combines operational insight with regulatory knowledge and is a featured author for Compliance Alliance.
Kelly M. Owsley, CRCM
Virtual Compliance Officer
Kelly M. Owsley, CRCM, is a Virtual Compliance Officer with over 20 years in financial services and 10+ years in banking compliance. She holds a B.S. in Accounting from the University of Kentucky and has been CRCM-certified since 2014. Kelly has served in roles from branch management to SVP–Chief Compliance Officer. She’s skilled in CMS implementation, BSA, CRA, and OFAC. She also spent three years leading compliance training across ten states. Kelly is the Tool Segment producer and a featured author for Compliance Alliance.
Laurie Rowe, CRCM
Virtual Compliance Officer
Laurie Rowe, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing over 20 years of banking experience. She holds a B.S. in Business Management from Old Dominion University and is a graduate of Virginia Bankers’ leadership programs. Laurie has served as a Lending Officer, Mortgage Underwriter, and Senior Compliance Officer. She’s led Fair Lending and Change Management programs, developed training, and worked closely with regulators and bank leadership. Laurie is also a featured author for Compliance Alliance.
Denise J. Wiese, CRCM
Virtual Compliance Officer
Denise Wiese, CRCM, is a Virtual Compliance Officer at Compliance Alliance with over 30 years of experience supporting small to mid-size banks across the Midwest. Her background as both banker and consultant gives her a unique view of daily compliance challenges. Denise has served as Loan Officer, Chief Compliance Officer, and consultant, known for delivering personalized, client-focused support. Her deep industry knowledge and adaptability make her a valued resource. She is also a featured author for Compliance Alliance.
Linsey Hugueley, CRCM, ACAMS, CBAP
Virtual Compliance Officer
Linsey Hugueley, CRCM, ACAMS, CBAP, is a Virtual Compliance Officer with Virtual Partners. She has 12+ years of banking experience and holds a B.S. in Business Administration from Bethel University, graduating summa cum laude. A graduate of the Southeastern School of Banking, Linsey has worked in audit, operations, BSA, and compliance. She collaborates closely with senior management and examiners, focusing on building compliance culture through training and policies. Linsey is a featured C/A author and host of the Banking Matters podcast.
Bonnie Muncie, AAP, CRCM
Virtual Compliance Officer
Bonnie Muncey, AAP, CRCM, is a Virtual Compliance Officer on the Virtual Partners team at Compliance Alliance. With over 25 years in community banking, her experience spans retail, ops, lending, compliance, and IT. She’s developed policies, managed back-office operations, and worked in database oversight. Bonnie has served as Compliance Officer, Security Officer, and Board Secretary, with deep experience in exam prep and board reporting. She’s skilled in HMDA and regulatory analysis and is a featured author for C/A publications.
Renea Rush, CRCM, CCBIA
Virtual Compliance Officer
Renea Rush, CRCM, CCBIA, is a Virtual Compliance Officer with Virtual Partners. She studied Criminal Justice with a minor in Accounting and has 25 years in banking, including roles in loan support, commercial lending, and 14 years as a BSA/CRA/ACH/Compliance Officer. Renea has served on IT committees, led product launches, and supported system conversions. She holds CRCM and CCBIA certifications and has worked with banks of all sizes. Renea values communication and training in building strong compliance cultures and is a featured C/A author.
Kim Ashley, CRCM
Virtual Compliance Officer
Kim Ashley, CRCM, is a Virtual Compliance Officer with Virtual Partners. With 28 years in banking, she began as a staff trainer and worked her way up through teller, lending, and compliance roles—all at the same community bank. She later served as Compliance Officer for a complex bank with a nationwide mortgage division, where she built and managed a full compliance program. Kim led policy development, risk assessments, training, and monitoring. She is also a featured author for Compliance Alliance.
Maribeth Wayne, CRCM
Virtual Compliance Officer
Maribeth Wayne, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing over 20 years of banking experience. She has worked across mortgage, lending, deposits, accounting, risk, and marketing compliance, and has served as a federal bank examiner. Maribeth holds a B.S. in Accounting from Gwynedd-Mercy University and is pursuing her Master of Jurisprudence in Compliance and Risk Management from Loyola University Chicago. She’s also a featured author for C/A and an active volunteer in industry education initiatives.
Heidi Shaw, CRCM
Virtual Compliance Officer
Heidi Shaw, CRCM, is a Virtual Compliance Officer for Virtual Partners. She holds a Bachelor of Business from Plymouth State College and has completed ABA Compliance Schools and certifications. With 18 years of experience—12 in community banking and 6 in mortgage—Heidi advises on compliance, best practices, and regulatory risks. She’s led regulatory research, audit response, and vendor reviews, and served as lead compliance tester during TRID implementation. Heidi is also a featured author for Compliance Alliance.
Sandra Chastain, CRCM, CAFP
Virtual Compliance Officer
Sandra Chastain, CRCM, CAFP, is a Virtual Compliance Officer with Virtual Partners. She began her banking career in 2003 and moved into compliance and BSA in 2007. Most recently, she served as Chief Compliance Officer at Ingo Money, overseeing onboarding, due diligence, and compliance programs. Sandra excels in building compliance frameworks and training. She has chaired the Georgia Bankers Association Compliance Committee and holds multiple ABA and CBA certifications. Sandra is also a featured author for Compliance Alliance.
Kendra Schmidl, CRCM, ACAMS
Virtual Compliance Officer
Kendra Schmidl, CRCM, ACAMS, is a Virtual Compliance Officer with Virtual Partners. With over 30 years in banking—including 16 as a Compliance Officer and Auditor—she’s led compliance efforts in credit unions and community banks. Kendra has implemented AML software, regulatory changes, and staff training programs. She most recently provided internal audit services for a large community bank. Her dual experience as banker and compliance professional offers valuable insight. Kendra is also a featured author for Compliance Alliance.
Trista Johnson, CRCM, JD
Virtual Compliance Officer
Trista is a Virtual Compliance Officer with Virtual Partners. She holds a B.A. from the University of Wisconsin and a JD from the University of North Dakota. Trista has represented both consumers and financial institutions, including roles at a top-five bank and a major retailer. Licensed in Texas and certified CRCM and CIPP, she brings a balanced approach to compliance. She’s led compliance and privacy programs, policy development, and training initiatives. Trista is also a featured author for Compliance Alliance’s ACCESS magazine.
Crystal Rowan
Virtual Compliance Officer
Crystal Rowan is a Virtual Compliance Officer with Virtual Partners, bringing over 8 years of banking experience. She previously served as Assistant Compliance Officer and BSA/AML Assistant for a complex community bank. Crystal has worked across departments to evaluate compliance programs and improve customer satisfaction through complaint management. She holds a BBA from the University of the Cumberlands and certificates in BSA/AML, Fraud Prevention, and Mortgage Compliance. She is also a featured author for Compliance Alliance.
Fiona Gregorian, ACAMS, CRCM
Virtual Compliance Officer
Fiona Gregorian, ACAMS, CRCM, is a Virtual Compliance Officer with Virtual Partners and brings 18 years of experience in community banking. She advanced from Teller to BSA Officer, Compliance Officer, and Compliance Risk Officer. Fiona has deep knowledge of branch operations, deposit products, wire transfers, and regulatory compliance. She also has experience with lending regulations and loan documentation. She earned her ACAMS certification in 2020 and continues her education through ACAMS, ABA courses, and BSA/AML seminars. Fiona is also a featured author for C/A.
Lisa Mills, CRCM
Virtual Compliance Officer
Lisa Mills, CRCM, is a Virtual Compliance Officer with Virtual Partners and brings over 26 years of banking experience, including 20 years managing Compliance Management Systems for banks from $250M to $12B. She specializes in risk assessments, policy development, and strategic compliance solutions. Lisa is a graduate of the ABA Stonier Graduate School of Banking and holds a Risk Management Frameworks certificate. She’s also active in community service as a hospice volunteer and is a featured author for Compliance Alliance.
Michelle Davis, CRCM
Virtual Compliance Officer
Michelle Davis, CRCM is a Virtual Compliance Officer with Virtual Partners, bringing over 25 years of banking experience. She has completed Texas Bankers Association Compliance School and training in Real Estate Lending Compliance, HMDA, and TRID. Michelle has held leadership roles including SVP, Mortgage Operations Manager, and Assistant Compliance Officer. She’s worked with banks of all sizes, supporting auditors, examiners, and executive teams. Michelle is a strong advocate for building compliance culture and is a featured author for Compliance Alliance.
Paul Gibson, CRCM
Virtual Compliance Officer
Paul Gibson, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing over 25 years of experience in regulatory compliance and risk management. He began his banking career in 1994 in Lubbock, Texas while attending Texas Tech and earned his CRCM in 2016. Paul has held senior compliance roles at community banks across West Texas. His expertise includes consumer compliance, BSA/AML, Fair Lending, and risk assessments. Paul is a trusted advisor and featured author for Compliance Alliance.
Carley McGee, CRCM
Virtual Compliance Officer
Carley McGee, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing 13 years of experience in financial services, including over 9 in banking compliance. She specializes in compliance framework development, risk assessment, and regulatory strategy. Formerly AVP at a large national bank, Carley has led regulatory audit responses and worked closely with the OCC. She’s committed to fostering compliance and operational excellence and is also a featured author for Compliance Alliance.
Dana Paull, CRCM
Virtual Compliance Officer
Dana Paull, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing over 30 years of experience in community banking across the western U.S. She began in lending before transitioning fully into compliance, most recently serving as SVP/Compliance Director overseeing Regulatory Compliance, BSA/AML, CRA, and more. Dana values a holistic approach, drawing on cross-departmental knowledge to strengthen CMS frameworks. She specializes in policy, training, and testing, and is also a featured author for Compliance Alliance.
Celena Phillips, ACAMS
Virtual Compliance Officer
Celena Phillips, ACAMS, is a Virtual Compliance Officer with Virtual Partners and brings over 16 years of experience in the banking and mortgage industry. She began her career as a teller and advanced to roles in the Compliance/BSA department, including BSA Analyst and Compliance Officer. Celena has also worked as a Compliance Consultant for banks and as a Compliance Officer for a mortgage company. She holds a B.B.A. in Business Management from Texas Tech University and is a featured author for Compliance Alliance.
Brittany Fessler, CRCM, CCBIA, CERP
Virtual Compliance Officer
Brittany Fessler, CRCM, CCBIA, CERP, is a Certified Bank Auditor with Assurance Services at Compliance Alliance. She holds a B.A. in Accounting and an MBA from Upper Iowa University. With over 14 years in community banking, Brittany has built compliance programs to support growth through acquisitions. She’s served as CRA Officer, led CRA Committees, implemented loan origination software, and developed quality control programs for secondary market loans. Brittany is also a featured author for C/A.
Esmeralda Seales, CRCM
Virtual Compliance Officer
Esmeralda Seales, CRCM, is a Virtual Compliance Officer with Virtual Partners, bringing over 16 years of banking experience across operations, IT, audit, and compliance. She offers an enterprise-level view of risk and operational integrity. Esmeralda has helped develop compliance programs, prepared for exams, and ensured regulatory adherence, including BSA/AML, Reg E, Reg CC, and the Right to Financial Privacy Act. She translates complex rules into clear action and is a featured author for Compliance Alliance.
Matthew Jones
Bank Compliance Analyst
Matt Jones is a Bank Compliance Analyst with Virtual Partners, bringing 20 years of banking experience. He previously served as SVP, Deposit Compliance Officer, and Information Security Officer at a community bank. Matt has led compliance, business continuity, vendor management, SAR committees, audits, and complaint programs. He began his career as a Teller and Personal Banker before moving into Operations. He holds an A.A. in Law Enforcement Administration and is a featured author for Compliance Alliance.
Tailored Solutions
Jeff Swilley, CRCM
Director of Tailored Solutions
Jeff Swilley, CRCM, is a Virtual Compliance Officer with Virtual Partners. He previously served as SVP of Compliance and EVP of Operations at a regional bank and began his career as a bank examiner with the FDIC, later advancing to Senior Compliance Examiner. Jeff has held leadership roles in various compliance groups, lectured on banking law, and trained peer groups in compliance. In addition to his VCO duties, he is the Editor of C/A's ACCESS magazine and a featured author for Compliance Alliance.
Kandi Potter
Virtual Solutions Specialist
JKandi Potter, CCBCO, CCBIA, is a Virtual Solutions Specialist with the Tailored Solutions team at Compliance Alliance. With over 25 years in financial services, she’s held roles in investments, deposit operations, and lending. Her broad experience has shaped a deep understanding of both bank operations and compliance. Most recently, she worked for a $1.5B bank with branches across 22 cities in Texas and New Mexico. Kandi is a key resource for member banks and a featured author for Compliance Alliance.
Jean Keunzl
Virtual Solutions Specialist
Jean Keunzl is a Virtual Solutions Specialist with the Tailored Solutions team at Compliance Alliance. She brings over 25 years of banking experience from both community and national banks. Starting as a part-time teller, she advanced through various roles, including Compliance Officer. Jean is known for her strong attention to detail and deep compliance expertise. She holds CCBCO and CCBIA certifications and is also a featured author for Compliance Alliance.
