Bank Operations Training

Bank Operations is typically a customer's first impression of your financial institution, from the opening of accounts through to the financial condition of your financial institution. In this area of our website, you will find reliable resources that will provide each functional area clear, practical tools for financial management and customer service.

Last Updated Tool Name
01/01/2015 ATM Standards Training
09/20/2018 BSA Training
01/01/2015 Check Handling Altered Check Training
01/01/2015 Check Handling Basics Payee Signature Issues Training
01/01/2015 Check Handling Check Acceptability Training
01/01/2015 Check Handling Drawer Signature Issues Training
01/01/2015 Check Handling Stop Payment Training
01/24/2017 Community Reinvestment Act (CRA) Training
01/01/2015 Consumer Complaints and Regulatory Expectations Training
01/01/2015 Corporate Account Takeover (CATO) Training
06/29/2017 Fiduciary Rule Training
01/01/2015 Garnishment of Accounts Containing Federal Benefits Payments Training
01/01/2015 Garnishments of Accounts Containing Federal Benefits Payments Appendix Training Handouts
03/05/2019 Marijuana Banking Manual
12/04/2018 Marijuana Banking Training
01/01/2015 Overdraft Joint Guidance 2005 Training
01/01/2015 Overdraft Payment Program 2011 Training
01/01/2015 Red Flags Training
01/01/2015 Regulation CC Amendment to Next Day Availability Training
10/09/2018 Regulation CC Availability of Funds and Collection Of Checks Training
01/01/2015 Regulation DD Truth in Savings Training
01/01/2015 Regulation E Electronic Funds Transfer Act Training
06/30/2016 Regulation GG Training
01/01/2015 Safe Deposit Box Training
10/11/2016 Teller Manual