UDAAP Compliance Program Procedures

Updated 01/01/2015

This procedure provides guidance to management and employees to ensure compliance with the Unfair and Abusive Acts and Practices, or UDAAP. This ubiquitous regulation touches upon all facets of the bank, and as such all bank personnel should be familiar with UDAAP rules. Personnel involved directly with the banks products and services and how these services, along with their terms, are advertised, marketed and disclosed to customers would benefit most from this procedure.

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