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CFPB Monthly Complaint Snapshot Spotlights Debt Collection Complaints

December 29, 2016 / Source: CFPB

Report Also Looks at Consumer Complaints from Arizona

WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) released a monthly complaint snapshot highlighting consumer complaints about debt collection. The report shows that the most common complaint about debt collection has to do with attempts to collect on a debt that the consumer says is not owed. This month’s report also highlights trends seen in complaints coming from Arizona. As of Dec. 1, 2016 the Bureau has handled approximately 1,058,100 complaints across all products. 

“Today’s report shows that consumers continue to report being harassed about debts they already repaid or debts they do not owe,” said CFPB Director Richard Cordray. “The Bureau will continue to work to ensure that consumers are not being wrongly pursued by debt collectors.”

The Monthly Complaint Report can be found at:http://files.consumerfinance.gov/f/documents/201612_cfpb_MonthlyComplaintReport.pdf 

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