NACHA President and CEO Janet O. Estep Delivers PAYMENTS 2017 Keynote Address on Innovating
April 25, 2017 / Source: NACHA
AUSTIN, Texas, April 24, 2017 – NACHA—The Electronic Payments Association® President and CEO, Janet O. Estep, provided the roadmap for “Innovating to Enhance the Customer Experience” today in a keynote address during the opening session of PAYMENTS 2017. The conference, which is the definitive destination for faster payments education, is being held now through April 26 at the Austin Convention Center in Austin, Texas.
“It is through NACHA’s varied programs, coupled with our steadfast support for inclusive engagement and collaborative self-governance, that we are seeing customer service enhancements and evolution on every level in this vibrant payments industry. At this event, we are here to not only talk about friction and risk – but all of us here at Faster PAYMENTS are also here to cheer payments successes, so others can learn from them,” she told a PAYMENTS audience of 2,300 attendees.