We engaged Compliance Alliance nearly four years ago to assist in managing the many new regulations and continuous changes to existing regulations. The tools C/A offered at that time were excellent and just continue to get better! We find the policy templates easy to customize, which is a tremendous help. Several employees at our bank utilize the online chat feature which is a GREAT tool! C/A’s representatives are experts, and will immediately respond to our request for information. If they are in chat with another client, they will even let you know, so you are not left wondering if they have received your request to chat. I have absolutely nothing negative to say about Compliance Alliance … GREAT resource in all areas of regulatory compliance!”

Compliance Alliance is a great fit for Farmers State Bank, a 70M bank in mid-Michigan. As the Chief Marketing Officer, I’m constantly developing new marketing pieces for the bank and Compliance Alliance is always right there with me keeping my promotional concepts up-to-date with the latest regulatory requirements. I can email my ideas directly to Compliance Alliance knowing that I’ll have a response the next day! This gives me the peace of mind I need to focus on our campaigns and other programs while not getting bogged down with regulatory worries. highly recommend a partnership with Compliance Alliance.”

The chat feature’s quick turn-around time is what separates C/A from other compliance professionals. Not only is the response quick, in our experience, it is very detailed. And to have the transcript from the chat emailed for future reference—that has been very beneficial on many occasion. My compliance officers love the chat. Personally, I recall a time when in a meeting, our president had a question I could not answer. I logged into a chat session while the meeting was happening, got an answer, and was able to respond in minutes. I couldn’t do that with any other service.”